Privacy Policy

Privacy Policy for Dune Collections

1. Introduction
At Dune Collections, we are committed to protecting the privacy and data of our clients, partners, and website users. This Privacy Policy outlines how we collect, use, store, and share your personal information in accordance with applicable data protection laws.

2. Data We Collect
We may collect the following types of personal information when you interact with our services:

  • Full name
  • Email address
  • Telephone number
  • Postal address (including city, region, and postal code)
  • Device information and usage data

3. Automatically Collected Data
When you visit our website or interact with our services, we may automatically gather certain information, including:

  • IP address
  • Browser type and version
  • Device type and identifiers
  • Operating system
  • Pages visited and time spent
  • Interaction logs and technical diagnostics

4. Mobile Access
If you access our website via a mobile device, we may collect device-specific data including your mobile device’s IP address, device type, operating system, browser used, and unique identifiers.

5. Cookies and Tracking Technologies
We use cookies, pixel tags, and similar tracking tools to enhance your user experience and analyse service usage.

Types of Cookies Used:

  • Essential Cookies (Session): Required for basic site functionality.
  • Preference Cookies (Persistent): Store your settings and preferences.
  • Consent Cookies: Track your acceptance of our cookie usage.

You may modify your browser settings to refuse cookies. Please note that disabling cookies may limit certain site functionalities.

6. Use of Personal Data
Your data may be used for the following purposes:

  • Providing and improving our services
  • Managing user accounts and preferences
  • Processing bookings or service requests
  • Communicating with you (email, phone, SMS)
  • Marketing and promotional communications (where permitted)
  • Responding to inquiries or requests
  • Fulfilling contractual obligations
  • Analysing site usage and trends

7. Data Sharing
We may share your personal information in the following circumstances:

  • With trusted service providers for operational purposes
  • During business transactions such as mergers or asset sales
  • With affiliated companies under common control
  • With business partners offering complementary services
  • With your consent or when legally required

8. Data Retention
We retain personal data only as long as necessary for the purposes it was collected, or as required by law. Usage data may be stored for analytical or legal compliance purposes.

9. International Data Transfers
Your data may be processed in countries outside of your own jurisdiction. We take appropriate safeguards to ensure data is protected according to applicable standards.

10. Data Deletion and Access
You have the right to request access to, correction, or deletion of your personal data. This can be done by contacting our support team. Some data may be retained as required by law.

11. Legal Disclosures
We may disclose your data to comply with legal obligations or protect our rights, users, or public safety, including:

  • Responding to legal requests
  • Preventing fraud or harm
  • Enforcing legal agreements

12. Data Security
We employ industry-standard practices to protect your information. However, no system is 100% secure, and we recommend users take appropriate precautions online.

13. Third-Party Links
Our website may contain links to third-party services. We are not responsible for the privacy practices or content of those services and recommend reviewing their policies.

14. Updates to This Policy
We may periodically revise this policy. Updates will be posted on this page with the revised date. Continued use of our services after changes implies acceptance of the revised terms.

15. Contact
For questions or requests regarding this policy, please contact us:

Email: info@dunecollections.com
Phone: +351 916 953 635